Privacy Policy

Privacy Policy

Altex Double Glazing Doctor is committed to protecting your privacy. This policy outlines how we collect, use, and protect your information in accordance with UK GDPR laws.

1. What Information We Collect

• Personal details (e.g. name, address, phone number) submitted through contact forms or when requesting quotes.
• Technical data like IP addresses and browser type via cookies (used for analytics and improving our website).

2. How We Use Your Information

We use your data to:

• Respond to enquiries
• Provide quotes and services
• Send confirmations and updates about appointments
• Maintain business records for legal or insurance purposes

3. Data Sharing

We do not sell or share your data with third parties except where required to deliver our service (e.g. trusted contractors) or by law.

4. Data Retention

We retain your information only as long as necessary for business, legal, or warranty purposes.

5. Your Rights

You have the right to:

• Access your data
• Correct inaccuracies
• Request deletion (where applicable)
• Withdraw consent for marketing at any time

6. Cookies

This site uses cookies for essential functionality and analytics. You will be asked to accept cookies on your first visit. You can adjust your browser settings at any time.

7. Contact Us

For any questions or data requests, contact us at [email protected].