Altex Double Glazing Doctor
Call us on 01702 602220
Monday - Friday 8am - 5pm

Terms and Conditions

Terms and Conditions

Welcome to Altex Double Glazing Doctor. By accessing or using our website and services, you agree to the following terms and conditions. Please read them carefully.

1. Services

We provide professional installation, repair, and maintenance services for windows, doors, conservatories, and associated glazing products. All work is carried out to the highest industry standards by experienced professionals.

2. Quotations and Pricing

All quotations are valid for 30 days unless otherwise stated. Prices are subject to change based on material costs or project requirements. Any changes will be communicated in writing.

3. Payment Terms

Payment terms will be clearly stated on your invoice. A deposit may be required before work begins. Final payment is due upon completion unless otherwise agreed in writing.

4. Cancellations

We understand plans can change. Please provide at least 48 hours’ notice if you need to cancel or reschedule an appointment. Charges may apply for late cancellations.

5. Warranty

Our work is guaranteed for up to 10 years, depending on the product and service provided. Details of your warranty will be provided in writing upon completion.

6. Liability

We are fully insured. However, we are not liable for damage caused by circumstances outside our control, including structural issues or hidden defects in your property.

7. Website Usage

This website and its content are for informational purposes only. We make every effort to ensure accuracy but do not accept liability for errors or omissions.

8. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be handled in the relevant UK courts.

If you have any questions, please contact us at [email protected].